Resources
Information, contacts, websites, helplines, groups, forums, self-help resources etc.
What is a Crisis?
A crisis includes
- feeling that you cannot cope with life
- feeling that you are unable to control of yourself, your emotions or your situation
- feeling distressed with emotions, anxiety or work
- having thoughts about self-harm or suicide
- having hallucinations or hearing voices
This crisis may be related to a mental health problem, medical condition such an infection, or intoxication associated with an overdose, alcohol or drugs. In a crisis the best advice is to seek expert help without delay.
Where to get help
Contact Your GP
This should always be your first step if you feel unwell physically or mentally or if you feel that you require either medication or a change to your medication. If you need help outside of surgery hours, there should still be an out of hours contact number.
For more information, see GP appointments and bookings or find your local GP.
Mental Health Support Line
This free telephone helpline is available if you have been unable to contact your out of hours GP service. 0800 028 8000
NHS
Call NHS 111 if you or someone you know needs urgent care which is not life threatening. (Mon- Fri 6.30-8.00 am and 24 hours at weekends and on Bank Holidays).
A & E
Visit A & E (accident and emergency) at your local hospital if you need immediate help. If you are having a mental health emergenc – for example, if you need immediate help, are worried about your safety or are thinking about suicide or harming yourself – you should seek immediate medical attention). At A & E, the team will attend to your physical and mental health needs and they may well have a psychiatry service too. Find Find your nearest A & E
CALL 999
Call 999 if you or someone you know experiences an acute life-threatening medical or mental health emergency.
Crisis Lines
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Samaritans
The Samaritans provide caring, non-judgemental and confidential support 24 hours a day 365 days a year by phone or email for people who are experiencing distress, despair or suicidal thoughts. The Samaritans suggest that talking to someone else is the best way to get help. Ideally someone you trust such as a partner, friend, family member, colleague, teacher, counsellor, doctor or a helpline such as the Samaritans. The Samaritans are volunteers who are good listeners and you can discuss anything you like with them. The Samaritans often work with those who feel they cannot talk to anyone else perhaps because there is nobody around them in their moment of crisis or because they do not want to worry those around them. You can also visit some of the Samaritans branches in person – please call to arrange an appointment at a local branch.
08457 909 090 (charged at a local rate)
020 7734 2800 (London)
0208 368 6789 (Haringey)
www.samaritans.org
Saneline
Saneline is a national out-of-hours helpline offering specialist emotional support, advice and information to anyone affected by mental illness. They also offer support to the friends, family and carers of people experiencing mental health difficulties. The lines (below) may be busy but if you keep trying, you should get through.
0300 304 7000
(4.30pm–10.30pm every day) charged at local rates.
The Mix
Call the Mix if you are under 25 for free information and support. You can find advice about relationships, mental health, sex, drugs, money, homelessness & jobs. They say: we are here to help you take on any challenge you’re facing. Talk to us via online, social or our free, confidential helpline.
0808 808 4994 (Sunday-Friday 2pm–11pm)
Papyrus Hopelineuk
Contact this helpline if you (or someone you know) are under 35 and having suicidal thoughts. HOPELINEUK advisers will listen and talk with you to try to understand why you may be having these thoughts. Their advisers are trained to help you focus on staying safe from suicide by providing advice and support to help you to stay alive and move forward with your life. If you are a friend, family member or a professionals who is concerned about someone who is suicidal, HOPELINEUK advisers can also help you to start a conversation about suicide and explore options of how best to support someone else and keep them safe.
0800 068 4141 (weekdays 10 am-10 pm, weekends 2 pm-10 pm and bank holidays 2 pm–10 pm)
Switchboard
Switchboard is the LGBT helpline – ‘a place for calm words when you need them most’. They say they are there to help you with whatever you want to talk about, nothing is off limits, and they understand how anxious you may feel before you call. They are also trans friendly and non-binary friendly.
0300 330 0630 (10 am–10 pm every day)
Urgent help for
young people and
children in a crisis
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Childline
Childline is an organisation with a website offering information, videos, articles, support, free counselling, helplines, games and message boards to share your experiences. They offer help, advice and suggestions about but not limited to: sexuality, gender identity, gender dysphoria transgender, stress, staying safe online and when using your mobile, racism, bullying, gun and knife crime, depression, family relationships, self-esteem and confidence.
0800 1111 for help or to talk to a counsellor
childline.org.uk
Young Minds
For young people experiencing a mental health crisis or if you need urgent help with issues such as suicidal thoughts, abuse or assault, self-harm, bullying, relationship issues, grief and loss. Text the Young Minds Crisis Messenger text YM to 85258 for free, 24/7 support. Or you can visit them at youngminds.org
They also have advice about looking after yourself by asking for help, believing in yourself, taking time out, letting friends and family help you, online pressure, drugs and alcohol.
Parents can call the Parents Helpline
0808 802 5544 (Monday to Friday 9.30am – 4pm, free for mobiles and landlines)
Open Door
Open door Offers free confidential counselling and psychotherapy to young people aged 12-24 living in Haringey. they provide a safe space for young people to talk through a range of issues including problems at home, school, college or work; difficulties with relationships; problems with drugs or alcohol; anger or aggression; depression or anxiety; self-harm or eating difficulties. They can offer counselling, Psychodynamic Psychotherapy, Cognitive Behavioural Therapy (CBT), Mindfulness Based Therapy, Dynamic Interpersonal Therapy (DIT), Family Therapy, Group Therapy, Key support
0208 348 5947
appointments@opendooronline.org
opendooronline.org
NSPCC
The NSPCC is a Children’s charity dedicated to protecting children from abuse and ending child abuse and child cruelty. If you are under 18 years old, you can call the NSPCC in confidence. You can also contact the NSPCC to report child abuse.
0800 1111 for free 24-hour, confidential help and support.
0808 800 5000 is a 24-hour helpline number for adults worried about a child and counsellors will be able to offer you help, advice and support.
www.nspcc.org.uk
Talking to someone
is the best first step
in getting help
Therapy takes perseverance,
strength of mind and an investment of time
Abuse
Domestic Abuse
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Women's Aid
Women’s Aid is an organisation focused on addressing domestic violence against women. They provide a helpline, a list of local services and links as well as campaigning, training and providing qualifications.
0808 2000 247 Freephone 24hr National Domestic Violence Helpline
Survivors UK
Survivors UK offer information, advice, support and counselling for men who have been sexually abused or raped.
020 3598 3898 (Helpline)
020 3322 1860 (Text – chatline)
www.survivorsuk.org
info@survivorsuk.org
Male Victims
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The Men's Advice Line
The Men’s Advice Line is confidential helpline for men experiencing domestic violence from a partner, ex-partner or family members. They help heterosexual, gay and bi male victims of domestic violence. They allow you time talk about your experience and offer emotional support, practical advice and information about other services providing specialist help. They also assist frontline workers who are supporting male victims of domestic violence.
0808 801 0327 (freephone Monday-Friday 9am-5pm)
info@mensadviceline.org.uk
Safeline
Safeline offers support and information to survivors of abuse.
0808 800 5008 (Helpline)
0800 800 5005 (Male Helpline)
0808 800 5007 (Young People’s Helpline)
07860 027 573 (Text)
www.safeline.org.uk
Help for children
who are victims of abuse
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NSPCC
The NSPCC is a Children’s charity dedicated to protecting children from abuse and ending child abuse and child cruelty. If you are under 18 years old, you can call the NSPCC in confidence. You can also contact the NSPCC to report child abuse.
0800 1111 for free 24-hour, confidential help and support.
0808 800 5000 is a 24-hour helpline number for adults worried about a child and counsellors will be able to offer you help, advice and support.
www.nspcc.org.uk
LGBT+ Victims of Abuse
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Galop
Galop is an LGBT+ anti violence charity who support to lesbian, gay, bisexual and transgender people who have experienced hate crime, domestic violence or abuse, sexual violence or abuse. They also support LGBT people in relation to problems with the police or the criminal justice system. As well as a helpline, you can find research and fact sheets on their website. They provide dedicated a Trans Advocacy & Community Development Service with confidential advice and support by telephone, email or face-to-face. They also work with young LGBT+ people 16- 25 years old o live in London and are homeless, or at risk of homelessness.
020 7704 2040 (London LGBT+ Advice Line)
0800 999 5428 ( National LGBT+ Domestic Abuse Helpline)
Rape Crisis Centre
The Rape Crisis Centre provide help, support, advice, counselling and information for women and girls who have been sexually assaulted or raped.
0808 802 9999 (freephone)
www.rapecrisis.org.uk
info@rapecrisis.org.uk
Victim Support
Victim Support provide support and practical advice to victims of of crime, including sexual abuse or assault.
0808 1689 111 (Supportline)
www.victimsupport.org.uk
Samaritans
The Samaritans provide support 24 hours a day 365 days a year by phone or email for people who are experiencing distress, despair or suicidal thoughts.
08457 909 090 (charged at a local rate)
020 7734 2800 (London)
0208 368 6789 (Haringey)
www.samaritans.org
Honour based abuse
and forced marriages
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Karma Nirvana
Karma Nirvana is a charity supporting victims of forced marriage and honour-based abuse regardless of their religion, gender, sexuality, age, or religion. They provide support and guidance to victims and professionals via a helpline. They act as an expert witness in court, raise awareness in schools, lobby parliament and after ten years of campaigning helped to ensure that forced marriage became a criminal offence in 2014.
0800 5999 247 (Monday – Friday 9am – 5pm)
The Forced Marriage Unit
The Forced Marriage Unit is a government run organisation which operates a public helpline providing support and advice to victims of forced marriage. They also provide information, safety advice, help prevent unwanted spouses from forced marriages move to the UK and sometimes provide assistance with rescues of victims held against their will abroad.
0207 008 0151
Addiction
There are many factors involved in addiction. Some people gamble or use alcohol/drugs in a manageable way while others become addicted o them. What began as a pleasurable activity can become a highly destructive habit which impacts on all areas of your life damaging your relationships, mental well-being, physical health and financial security. Some addictive behaviours may seem more socially acceptable and so are perhaps easier to ignore or hide. People can become addicted to almost anything such as work, sex, food, pornography, risk, online gaming etc.
Sometimes the beginning of the addiction can be linked to a specific event such as a dramatic change in life circumstances. An addiction could also be precipitated by increased or ongoing stress and pressure such as from work, unemployment or a difficult relationship. These circumstances may lead us you to feel that you cannot cope with your situation and the painful emotions you are experiencing.
Environmental factors can certainly play a role in addiction. There is also some evidence to suggest that certain genes may make people more susceptible to addiction. Often, however, there are also complex underlying psychological issues involved which lie at the heart of addictive behaviours. People turn to addiction because they feel powerless to manage painful emotions such as anxiety or depression, or they find themselves unable escape from unsatisfying or destructive behaviours, thoughts and ways of relating.
Although these underlying issues can be worked through in therapy, it is difficult to begin this work until addictive and destructive behaviours have been dealt with. One of the reasons for this is that psychotherapy partly involves (gradually) tolerating, accepting, and integrating painful feelings, wheras addictions work in the opposite direction. Addicts attempt to create pleasurable feelings and avoid challenging ones. Another barrier to benefitting from therapy is that substance misuse can alter the brain’s circuitry and chemical structure which can affect a person’s memory, judgement and ability to learn.
The ending (or managing) of an addiction is certainly possible but only when the individual decides they want to change. If this is your situation, there is plenty of support and assistance available to help you to successfully tackle your addiction (see resources below). Some kinds of therapy such as CBT focus on behaviour and can help a person to free themselves from thoughts and behaviours which maintain addiction. For some people, being freed from their addiction is good enough. Others may wish to go further and seek psychotherapy to work through deeper psychological issues once and for all
Drugs
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Frank
Frank is a website with a wealth of information about drugs and alcohol: advice resources, treatment centred and support groups. They aim to provide candid, honest information about drugs, their effects and the UK law on drugs. You can search for local drug treatment services via the Frank website using your postcode:
access treatment services
talktofrank.com
0300 123 6600 (Call FRANK 24 hours a day, 7 days a week)
Book a consultation
If you wish to take the next step, please feel free to contact me.